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Complaints Policy
Our Complaints Policy forms an integral part of our commitment to promoting the objectives of our professional institute, the Chartered Institute of Ecology and Environmental Management (CIEEM). It is published on our website to demonstrate our ambition of providing a quality service at all times, and to provide an accessible and transparent means of addressing shortfalls if they occur.
In the unfortunate event that you feel you would like to raise a complaint , please download and read through our complaints policy and procedures using the link below.